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Customer Service

  Our Policy

Glossary

Premier Europe is produced by OTC. It's billing accuracy varies for different countries or different regions of the same country. It offers pretty accurate billing for many countries, but for certain countries it appears to deduct additional 20-30% tax for each phone call.

Less minutes (up to 30%) has been reported from customers who called the following countries:

1. Austria;
2. Azerbaijan;
3. Bulgaria;
4. France;
5. Germany;
6. Greece;
7. Hungary;
8. Israel;
9. Italy;
10. Poland;
11. Russian
12. Spain;
13. Turkey
14. United Kingdom;
15. United States;
16. Yugoslavia;

When you call their customer service, the first part of the control number is required. It's C310-3010 (for $10 cards) and C410-3010 (for $20 cards) for the current batch of cards.

Please be cautious if you want to order the card for any countries listed above. Please also report to us if it offers inaccurate billing for the country you call.

Because we list up to 30% tax on the website, if you lose more than 30% of minutes on your card, we will be glad to cover your loss on the latest order based on the rate listed with 30% tax considered.

Comments from our customers:

1. To whom it may concern I am writing to thank you for the card and to say that it is great.I will keep on ordering them from justphonecards.
2. 25% less minutes to Greece.

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